The Baldwin Group, Inc.

Our QA/Software Support Specialists function, in many ways, as Product Owners—and they’re exceptionally good at it. Unlike traditional software companies, we don’t operate a tiered support model or a call center environment. Our team isn’t spending their days fielding basic calls or escalating issues up the chain. In fact, some days they may not receive a single support call at all. That’s intentional—it allows them to focus on the broader, higher-value work that truly suppor

Discover how cloud‑first SaaS delivers iron‑clad security, automatic updates, and rapid deployment—empowering small towns to serve citizens faster.

PTTS: Our new Parking Ticket Tracking System is now cloud-based! Seamlessly manage tickets, proactively handle data anomalies, and enhance security with advanced features. Join our beta on June 16 and experience streamlined workflows, robust reporting, and improved administration tools!